FREQUENTLY ASKED QUESTIONS
1. DOES BINDWEED BAKERY CATER FOR THOSE WITH SPECIAL DIETS?
Whilst we have created a range of gluten free cakes, and are more than happy to avoid the use of eggs, dairy, nuts or sugars etc when requested, it is our policy to ask you to note that we do not have dedicated kitchen space or utensils to cater for special dietary requirements, and therefore cannot guarantee that they will be 100% free from any cross contamination. We do of course however always endeavour to ensure that utmost care is taken so that any possible cross contamination will be kept to a minimum.
2. HOW DO I ORDER A BINDWEED BAKERY CUSTOM/BESPOKE CAKE?
To order a custom/bespoke cake, please contact us and give details of:
a. The date of your event
b. The occasion/nature of your event - wedding, birthday, christening, anniversary etc
c. The general location of your event
d. The number of people the cake needs to serve
e. Any design ideas you may have
f. Your email address or daytime phone number
a. The date of your event
b. The occasion/nature of your event - wedding, birthday, christening, anniversary etc
c. The general location of your event
d. The number of people the cake needs to serve
e. Any design ideas you may have
f. Your email address or daytime phone number
3. HOW DO I ORDER A BINDWEED BAKERY BESPOKE FIGURINE OR TOPPER?
To order a custom/bespoke figurine/topper, please contact us and give details of:
a. The date of your event
b. The occasion/nature of your event - wedding, birthday, christening, anniversary etc
c. Any design ideas you may have
d. Any photos or visual references that you can provide to help us create you something wonderful
e. What size board you would like your figurine to be mounted on
f. What type of cake it will be used on - ie fruit cake, maderia sponge etc
g. if the figurine/topper will be consumed or if it is for decorative purposes only
h. Your email address or daytime phone number
a. The date of your event
b. The occasion/nature of your event - wedding, birthday, christening, anniversary etc
c. Any design ideas you may have
d. Any photos or visual references that you can provide to help us create you something wonderful
e. What size board you would like your figurine to be mounted on
f. What type of cake it will be used on - ie fruit cake, maderia sponge etc
g. if the figurine/topper will be consumed or if it is for decorative purposes only
h. Your email address or daytime phone number
4. HOW FAR IN ADVANCE DO I NEED TO ORDER?
To avoid disappointment its recommended that you provide 8-12 weeks notice for Wedding cakes, and 3-6 weeks notice for corporate, birthday, christening and other celebration cakes. We sometimes have cancellations or spaces available in our diary, so its always worth asking if we can manage to fit you in, even if you have left it to the last minute!
5. HOW MUCH DOES A BINDWEED BAKERY BESPOKE CAKE FIGURINE OR TOPPER COST?
Because our cakes, figurines and toppers are completely custom made, they are priced individually. Pricing is based on the complexity of the design as well as the amount of cake required. You can get a rough idea of our pricing by looking at our Price Guide.
If you have a set budget we will always try and make design suggestions and recommendations to help keep within it.
If you have a set budget we will always try and make design suggestions and recommendations to help keep within it.
6. HOW DO I PAY FOR MY CAKE?
A 50% non refundable deposit is required to reserve the diary space for your order, the remainder of the payment is due to be paid at least two weeks prior to your event. Your order is not confirmed until we receive your signed contract plus the 50% non refundable deposit.
Payment can be made through Paypal, by direct deposit, cash or cheque.
Please see out Terms & Conditions for more details,
Payment can be made through Paypal, by direct deposit, cash or cheque.
Please see out Terms & Conditions for more details,
